Frequently Asked Questions

Diverse Sports Physical Therapy is currently working on contracting with the AHS.

 The cost of the treatment will be communicated clearly at the time of booking.

All WCB and MVA related injuries will be followed through the WCB contract and as well as the car insurance companies. You, as a patient, have the right to seek treatment from any physiotherapy clinic of your choice for your MVA and WCB injuries. Our clinic follows and abides by the rules and regulations of both WCB and MVA to offer you up to date information.

Orthotics needs a referral from the physician for reimbursement purposes. However, if one does not carry a benefit program and would like to receive a pair of orthotics, the Physician’s referral is not needed to be assessed by our expert consultants.

Student fee agreement between Gallivan/GWL and our clinic provides easy access for students to physiotherapy and massage therapy services for a low cast of 60.00 PT assessment, and 30.00 PT treatment, and 50.00 one-hour massage therapy session. This is only for students who have extended health benefits with Gallivan /GWL. Students must provide their student ID as well they need to bring a referral for the mentioned services from their physicians in order to get reimbursed by GWL.

VAC (Veterans Affairs Canada) has a Blue Cross plan, and veterans under that plan will have access to direct billing. 

Upon 10 minute early arrival, patients are asked to fill out the necessary forms. Patients are welcomed to the clinic and subjective and objective assessment will determine the diagnosis. Treatment will then follow the diagnosis.

The first visit normally take 1 hour and depending on the areas of involvement, follow up treatments will take sometime between 30 minutes to one hour.

When needed, we can order diagnostic investigations such as X-Ray, Ultrasound and MRI.

Patients are asked to stop their Serc medicine as Serc masks nystagmus and becomes a barrier to an appropriate diagnosis.

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